At Phenav, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our e-commerce website. By accessing and using our website, you consent to the practices described in this policy.

  1. Information We Collect:

    • Personal Information: When you create an account, place an order, or interact with our website, we may collect personal information such as your name, email address, shipping address, billing information, and contact details.
    • Device and Usage Information: We automatically collect certain information about your device, browser, IP address, and browsing activities on our website.
  2. Use of Information:

    • We use the information we collect to process your orders, provide customer support, and enhance your shopping experience.
    • Personal information may be used to communicate with you about your orders, promotions, and updates related to our products and services.
    • We may analyze user data in an aggregated and anonymized form to improve our website, understand customer preferences, and optimize our marketing efforts.
  3. Sharing of Information:

    • We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or analyzing data.
    • We may disclose your information when required by law or if we believe it is necessary to protect our rights, safety, or property, or to comply with a judicial proceeding or court order.
  4. Data Security:

    • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
    • We use secure socket layer (SSL) encryption technology to safeguard sensitive information during transmission.
    • While we strive to protect your personal data, please note that no method of transmission or storage can guarantee absolute security.
  5. Cookies and Tracking Technologies:

    • We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic.
    • You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features and functionalities of our website.
  6. Third-Party Links:

    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.
    • We encourage you to review the privacy policies of any external websites before providing any personal information.
  7. Children’s Privacy:

    • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
  8. Your Rights:

    • You have the right to access, update, correct, and delete your personal information. You may also choose to unsubscribe from our marketing communications.
    • To exercise these rights or if you have any privacy-related concerns, please contact us using the information provided at the end of this policy.
  9. Changes to the Privacy Policy:

    • We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
    • We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected]

Last Updated: [15-06-2023]